Why customisation is at the heart of hospitality design: Introducing the 3D configurator
Why customisation is at the heart of hospitality design: Introducing the 3D configurator
Personalisation has always been at the heart of our business. Since day one, we have strived to offer our customers a variety of solutions that match their unique vision, driven by innovative design technology.
Now, we are taking the next step in redefining customisation with the launch of our 3D configurator, a cutting-edge tool designed to give our clients complete control over their designs in real time.
The value of personalisation
Our mission is to raise industry standards, not just meet them. With this in mind, we continuously explore ways to make our company as interactive and meaningful as possible throughout the buying journey.
For our customers, visualisation is key to understanding how a product looks, feels and fills an event space. Even though there are endless finishes, materials and designs available, you can only truly know what will work when it’s in front of your eyes.
Previously, the demand for individual customisations and modifications was extremely high, meaning our dedicated design team was constantly creating custom visuals based on each client request. Not only did this take a significant amount of time for our team, but it also restricted our clients’ ability to experiment with our products themselves.
Now, through the introduction of our 3D configurator, our customers have the world of hospitality design at their fingertips.
How the 3D configurator works
As a car enthusiast, our founder and CEO, Nick Polidoros, drew inspiration from the likes of Aston Martin. Much like the luxury car industry, where you’re given the freedom to customise almost every aspect of your vehicle, our 3D configurator allows clients to tailor solutions to their exact needs.
Our sophisticated technology generates a visual representation, demonstrating chosen colours, materials and finishes in an instant – no more waiting for custom mock-ups. As well as making the user experience more hands-on and engaging, our design team is able to focus on innovating the future of hospitality rather than manual drawings.
On top of customisation, it provides us with valuable insights into each customer, helping us build a relationship where their needs become our mission. With this, we can offer curated advice, ensuring they have all the information needed to make informed decisions.
A fully integrated platform
While personalisation is our top priority, it is just one part of a larger digital transformation. Our online platform also includes:
Integrated quotation system
Customers can receive real-time price estimates based on their configurations, helping to create budgets more effectively.
Smart procurement features
The system suggests cost-effective options, space-saving solutions, and sustainability insights tailored to each inquiry.
Exclusive customer portal
A password-protected section provides additional resources and support to our valued clients.
Through interconnectivity, we enhance efficiency, reduce costs, and ensure a meaningful customer-centric experience at every stage of the process.
While traditional systems categorise options as ‘good,’ ‘better,’ and ‘best,’ we like to take it a step further by offering a ‘great,’ ‘amazing,’ and ‘out of this world’ approach, making sure every choice is exceptional.
As innovators, we are committed to breaking boundaries to deliver high-quality hospitality design solutions that wow our customers again and again.
Through the launch of our configurator, we invite you to give it a try and experiment with how our products can perfectly match your unique style, theme and space.
To stay up-to-date with all things IHS Design and how we transform venues, check out our social media channels and our other blogs here.
Would you like to talk to us about your vision?
IHS Global Alliance is a premier designer and manufacturer of hospitality operating equipment for hotels and venues globally.
Engineered to move effortlessly. Moving your operational bottom line. Designs to move you emotionally.
It must move you.
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